Privacy Policy – 26superph

1 Introduction

26superph ("we", "us", "the Platform") is committed to protecting the personal information of every player who registers and uses our online gaming services. This Privacy Policy explains how we collect, use, store, and protect your data, and outlines your rights as a data subject.

This policy applies to all personal information collected through the 26superph website, mobile browser access, and the Android app. It covers data provided directly by you during registration and use, as well as data collected automatically through cookies and standard web technologies.

2 Information We Collect

The types of personal information we may collect include:

• Registration information: Your full name, date of birth, mobile number, and email address provided when you create a 26superph account.
• Identity verification (KYC): Government-issued ID documents, selfies, and other verification materials required to confirm your identity and age.
• Financial information: Bank account details, e-wallet references, and transaction records related to deposits and withdrawals in Philippine Peso. We do not store full payment credentials on our servers.
• Gaming and betting activity: Records of bets placed, games played, session times, and account balances.
• Device and technical data: IP address, device type, browser version, operating system, and general location data collected automatically when you access the platform.
• Communications: Any messages or queries you send to our support team, including through email at [email protected].

3 How We Use Your Information

We use the information we collect for specific, defined purposes. We do not use your data for anything outside of the following:

We do not use your personal data for targeted advertising to third-party platforms, and we do not create profiles for sale to external parties.

4 Sharing Your Information

26superph does not sell or rent your personal data. We may share it only in the following limited circumstances:

• Payment processors: To facilitate deposits and withdrawals in PHP through Philippine banking channels and supported e-wallets. These parties process data only as needed to complete the transaction.
• Identity verification providers: Third-party KYC services may process your identity documents to complete verification. They are bound by data protection obligations.
• Legal and regulatory obligations: We may disclose information when required to do so by applicable law, court order, or government authority.
• Fraud prevention and security: Relevant data may be shared with fraud detection services to protect both the platform and its players.

All third parties who process data on our behalf are subject to data processing agreements that restrict how they may use your information.

5 How We Keep Your Data Secure

We take the security of your personal data seriously and use a combination of technical and organisational measures to protect it:

• All data transmissions between your device and 26superph are encrypted using SSL (Secure Sockets Layer).
• OTP (one-time password) verification is required for login and sensitive account actions to prevent unauthorised access.
• Access to personal data within our organisation is restricted to staff members who have a specific, documented need to access it.
• Payment credentials (such as full bank account numbers) are not stored on 26superph servers after transaction processing is complete.
• Systems are monitored regularly for unusual activity and potential security incidents.

While we implement reasonable security measures, no online platform can guarantee absolute security. If you suspect unauthorised access to your account, contact us immediately at [email protected].

6 Cookies and Tracking Technologies

26superph uses cookies and similar browser technologies to operate the platform and improve the player experience. Cookies are small data files stored on your device by your browser.

We use cookies for the following purposes:

• Session cookies: Keep you logged in and maintain your session state as you navigate the platform. These expire when you close your browser.
• Functional cookies: Remember your preferences such as language settings and display choices.
• Analytics cookies: Collect anonymised, aggregated data on how pages are used so we can improve the platform. Individual player behaviour is not exposed through this data.

You can manage or disable cookies through your browser settings. Disabling essential session cookies may affect your ability to log in and use the platform normally.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure as required by operational, legal, or record-keeping obligations.

KYC documents and transaction records may be retained for longer periods in line with standard requirements for financial record-keeping. When data is no longer required, we take steps to securely delete or anonymise it.

8 Your Rights Over Your Data

As a player on 26superph, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or outdated information in your account.
• Deletion: Request deletion of your personal data where we are not legally required to retain it. Note that deletion requests may result in account closure.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Objection: Object to specific uses of your data where we rely on legitimate interests as the basis for processing.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing it.

9 Minors

26superph is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered on the platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Age verification is part of our standard KYC process. Accounts where the player is found to be under 21 will be closed and any balance handled in accordance with our responsible gaming obligations.

10 Changes to This Policy

26superph may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable data protection requirements. The date shown at the top of this page reflects when the policy was last revised.

We will make reasonable efforts to notify registered players of significant changes. Your continued use of the platform after a policy update constitutes acceptance of the revised terms.

11 Contact for Privacy Matters

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach us at:

Email: [email protected]

We take privacy enquiries seriously and will respond as promptly as possible. For related platform policies, see the Terms & Conditions and Responsible Gaming pages.